Privacy Policy

HR Hotels and Resorts (“we”, “us”, “our”) operates the website https://hrhotelsandresort.com and uses Meta (Facebook & Instagram) lead generation ads to collect certain information from users for marketing and customer service purposes.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our Meta lead ads and visit our website or contact us for hotel bookings and inquiries.

1. Information We Collect

  • Name
  • Email address
  • Mobile phone number
  • Location information (if voluntarily provided)
  • Any other information you choose to provide

We may also receive information automatically through Meta technologies such as cookies and pixels.

2. How We Use Your Information

  • Respond to inquiries and booking requests
  • Provide offers and customer support
  • Send marketing communication
  • Improve website and services
  • Analyze campaign performance

We do not sell your personal data to third parties.

3. Sharing Your Information

  • Meta (Facebook & Instagram)
  • CRM and email service providers
  • Legal authorities if required

4. Your Rights

  • Access your data
  • Request correction or deletion
  • Opt-out of marketing communication

5. Data Security

We implement appropriate technical and organizational safeguards to protect your data.

6. Retention of Data

We retain personal information only as long as necessary for legal and operational purposes.

7. Cookies and Tracking Technologies

We may use cookies, Meta Pixel, and similar technologies to improve user experience and marketing performance.

8. Children’s Privacy

Our services are not directed at children under the age of 13.

9. Changes to This Privacy Policy

We may update this policy from time to time without prior notice.

10. Contact Us

Email: info@hrhotelsandresort.com

Phone: +91-9582000641 / +91-8447159862

Address: UM-111, C Floor, Anshal Plaza, Vaishali, Ghaziabad, India – 201019